We are sorry to hear you want to cancel your order! Cancellation requests are extremely time sensitive due to the perishable nature of our items. Please contact customerservice@foodservicedirect.com to see if we are able to cancel your order for you.
Consumable Goods:
Due to our fast processing time, once your order is received by our warehouse team we are unable to process a cancellation for you.
Special Order Items:
Items that are considered special order are ordered just for you! Once we receive confirmation that your order has been received by our supplier we will be unable to process a cancellation for you.
Please Note: Refusing Delivery does not cancel your order. You will still be liable for the cost of the product and shipping.