Regularly stocked dry items are eligible for return as long as they are unopened, in their original manufacturer's packaging, and have adequate shelf life remaining. Return requests must be received within 7 days of receiving your order. If your return is approved a prepaid UPS return label will be sent to you. Once your return is received and inspected by our warehouse team your credit will be issued. Please note there is a 20% restocking fee and any shipping fees paid for your order will not be credited with your return.
The following items are not able to be returned at this time:
Temperature Sensitive Items
Special Order Items
Products not sold by FoodServiceDirect.com
Refusing Delivery does not initiate a return of your order. You will still be liable for the cost of the product.