Refunds are applied as store credit directly to your account and it can be redeemed at any time. Ensure you are logged into your account and the store credit will be available at checkout.
If a refund is applied to your original form of payment you will see this credited to your payment account within 2-5 days depending on your cardholder's processing times. Refunds can only be issued to the original form of payment within 120 days after the original transaction date. After that time all refunds will be issued in the form of store credit.